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Testimonials
   

I just wanted to take a second to let you know that Mr. (Jesse) Ecker did an outstanding job helping with our recent home purchase. It was our first home buying experience and we needed a lot of guidance. Jesse was very patient with us and helped us get through all the hurdles that come up in the home buying process. I just wanted you to know that we were very pleased with Jesse and your whole company. Thank you very much.     Sincerely, Brett  L.  Birmingham AL branch client

 
 
 
Warren,
 
Thank you so much for all of your help and patients throughout the process and helping Mike and I finance our vacation home in Chattanooga. It was always a pleasure to speak with you and your assistance navigating this process was invaluable.
Thank you!
 
Brenna Strickland and Mike Cork
 
 
 
 
 
I wanted to write a note to say how impressed I was with my experience at First Liberty. Warren first contacted me when I applied for a mortgage on lending tree and he continued to be there throughout my home buying experience. As a first time home buyer, I had more than just a few questions. Through emails, phone calls and several visits to the office, Warren always promptly answered all my questions and concerns. Even my real estate agent was impressed with Warren’s service. He worked diligently to make sure I closed by our target date. Even when HUD was about to push us over that date, he was on the phone with them almost daily so I wouldn’t have to be. I have heard horror stories from friends about buying a house but with Warren and the First Liberty team, I felt like it was a breeze. 
great experience
 
 
I have only the most positive thing to say about the whole process. I worked with agent Charles Bezy. He was very honest with me from the start while some of the other companies were making empty promises with rates below the wholesale rate which I knew was not possible. He was very helpful and patient with all my questions and saved me a lot of time by making the communications with the home insurance and the real estate agent as smooth as possible. Five stars!!!
 
 
 
Great experience with this company
I switched mortgage brokers last minute because they werent willing to lower their interest rate to match what I saw on lending tree. Soon after I contacted Hunter Hayes at first liberty financial and told him my situation. He was able to help me obtain a 5% 0 point FHA loan, and I was able to close within 2 weeks. It was extremely easy, he helped a ton with the paper work and definitely knows his stuff. He was even pointing out errors that the sellers did. I have recommended him to all my friends.
 
 
Thanks for all the help and time getting my loan put together for me. I started the loan application in Oct. 2008 with Lendingtree.com, and was laid off from my job permanent within the week. Nathan Soliday at First Liberty Financial Mortgage was the only loan officer to keep up with me during my time for looking for new employment, and he kept me informed of the interest rate changes. I found a new job in late April of 2009. We started the loan process with First Liberty and Nathan after that. I would highly recommend First Liberty Financial, and Nathan to anyone needing to try to refinance, or get a loan. They were very helpful trying to get what I needed in a consolidated payment, and interest rate. Now life will be a lot more stress free, because I have 1 payment at a very good fixed interest rate. Thanks for everything! Jonathan W.
 
 
The greatest compliment a customer can pay us is the referral of their friends and family.  We take pride in exceeding our customer’s expectations and delivering exemplary service.  If we can help you in meeting your financial goals and financing of your home, we would appreciate the opportunity. If you know someone who is in the market for a new home, or is looking to restructure the financing of their existing home, we hope you refer them to First Liberty Financial Mortgage.
 
"Ian: Thank you so much for everything.  The closing went great.  The title company did nothing but brag about how nice and helpful you were.  The realtors were also very complimentary about you.  Also, I have nothing but a positive experience and should I find someone looking to get a new home, I will certainly give them your number along with a recommendation.  Sincerely,  Lea M"
 
" We wanted to thank you for your assistance over the last few weeks in taking us through the process of securing a mortgage for our home.  I believe it certainly tells you that Mr. Locklear is an asset to First Liberty Financial when he can take us through the process in only a few weeks.  It is worth noting that we currently are residing in Dubai, UAE in the Middle East. I stipulated that there were a few obstacles when we first spoke on the phone.  The first being I needed to complete this transaction in basically 3 weeks.  The second being that we were ten thousand miles away from Alabama with a nine hour time difference and would have to complete this transaction without my wife and I returning home. We received nothing but complete support and professionalism from Jeremy at all times.  He communicated well with us and made the process really quite simple.  I intend on contacting Jeremy and First Liberty Financial in the future to secure a mortgage on a second property.  I would recommend First Liberty to anyone and once again thank you for your help." Grant G.
 
Thanks for all of your help and patience with us in finding our first home.  Things are busy as ever, we really appreciate all you have done for us.  I'll be more than happy to send you referrals.  Mortgages are hard to come by down here.  Lately there are so many cash offers on homes that the homes are going fast too.  Hope it’s a sign the market is picking up--and business is picking up for you.  THanks again--keep in touch!
Kristin

 
"Thanks for all the help you have been in regards of me getting my new house. You have been a total professional from day one, and it's been almost a year dealing with trying to find a house. Thanks for your recommendations, and ensuring that I was successful in finding my home. I choose to use your company mainly because of your talents, foresight, and "can do" attitude. Not demanding immediate information that would not be needed unless I found a house.  Having the knowledge of VA loans, and taking steps to ensure that the paperwork was ready and completed when I found a home. Once again, thank-you for your expertise and attention to detail, helping me have a smooth and stress-free purchase of a home." Ron S.
 
"Thank you for going above and beyond during our home purchase.  Your confidence and obvious knowledge of the industry made my wife and I feel very secure with our decision to utilize you as our loan officer. You are an absolute professional.  We love the house and we appreciate your work ethic in getting the realtors to see things our way, with re-working the contracts and ironing out any and all wrinkles that presented themselves.  We felt like you placed us in the perfect loan for us and couldn't be happier with our decision to use you or First Liberty Financial Mortgage.  I would highly recommend you to friends and family and certainly will in the future." Aaron M.
 
"During my loan process, your services were invaluable to my family and me. Your knowledge, skill, and promptness are unlike any I have ever seen in this business.  As I am sure I have told you many times, I spent many years closing loans for a local law firm.  It had been my experience that mortgage companies were hard to get in touch with and often not "user friendly."  You and your company were anything but difficult.  It should also be noted that I went into the whole loan process skeptical.  My aunt is a VP for a local bank and I was really just "shopping" when I first utilized Lending Tree and was put in touch with you.  I really thought,"hey, what have I got to lose."  My "VP aunt" could not close my loan for 45 days and her rate was the exact same as your company.  When family cannot do any better than a stranger in Kentucky, you know you have gotten a good company on your side.  Ian, thank you for all you have done for me.  There was never a moment that I did not doubt you were going to return a phone call or email and treat me with respect no matter how ludicrous my question.  I would also like to thank you for going out of your way to help with a realtor who did not seem to know how to close a VA loan.  I have no doubt that without you, this loan would have fallen through." Brianna W.
 
"I just wanted to take a moment to say "Thank you" to First Liberty and Matt Miller.  I was pleased with the service I received and the expertise of Matt!  All my phone calls were returned in a very timely manner and all questions were answered and explained.  Matt's most famous words, "Not a problem!" proved to be true."
 
"Thank you both so much for all your help. Alfonso you've been with me since September 2007 and you made my dream come true.  Thank you again."
 
 "I’d just like to say that our experience with First Liberty Financial was a positive one. Raphe Boldrick managed to keep our spirits up and to keep us thinking positive about our home purchase. He also kept us abreast of what was going on, and that was extremely helpful to the both of us. If we ever decide to refinance our home, I will definitely be calling Raphe and the staff at First Liberty Financial. Cassandra P
 
"Just wanted to say Thank You for all your help, specifically Jessica our loan officer. She provided us with honest and prompt service. She was extremely helpful and worked very closely with us and really pushed and worked hard at getting our loan closed in a timely manner. She was very honest and helpful right from the beginning when she took over our loan. She also had a great personality, very polite and friendly. I look forward to giving her name out to other people. I want to thank her for all her hard work and will contact her with any needs in the future. I will also work hard to get her some referrals for future business. Thank you again for everything. Gene and Christina H, Nashville TN
 
"Good morning! I just want to thank you for your time and effort working with our loan process. We completed the closing with no problems. Again thanks for your help!" Laura T, Birmingham, AL
 
"I would like to take this time to drop a note to First Liberty to thank you for your service that you provided for me and my family. My regular banker refered me to Trent  due to my situation and thought that he might could help us. When I first contacted Trent he was straight forward and honest with me on what he thought he could do for me. He looked at several options for my situation and told me what would be our best course of action. The loan process took very little time to complete and Trent stayed in contact with me and my wife throughout the process. I have delt with several people in the loan industry over my life time. I have to say that Trent was one of the best that I have ever delt with. His honesty and his dedication to us was truely refreshing. I was in a bad situation and when no one else wanted to help me correct the problem I was directed to Trent and First Liberty. I will and have already highly recommended Trent  and First Liberty to all my friends and co-workers. Thank You Again for being there for me and my family. "  Mike P.
"Ian..  Everything went fine at the closing. I was really pleased with working with you through this process. My career keeps me very busy and it was extremely helpful to handle our communications through e-mail. I will let you know it came down to you and one other lender who was willing to match your last offer, but I just felt more comfortable with you after some of our conversations. I am glad you are helping my assistant Manager with her first home loan. I am excited for her and I know this is a major accomplishment in her life. She has said nothing but positive things toward you since she began her process. I am sure you will have an opportunity at a lot of my friends’ business as I am a big fan of Lending Tree.   Thanks so much for all of your help ."   David L, Sylacauga, AL.
 
"Warren, I just want to take this opportunity to thank you for all your help in our re-financing.  Never have I ever had someone listen to my needs and help me achieve them. This is the first time that I have had such a personal attention to all my needs... I just want to say Thank You very much for everything... Mark, S. Birmingham, AL "
 
"I was very pleased with my loan through First Liberty Financial.  I was a first-time home buyer and was on a tight time schedule because my lease was running out on my apartment.  We were able to get the entire process done in about three weeks from lock-in to closing.  Ian  responded quickly and accurately to every one of my many questions and was tremendously helpful in guiding me through the process.  This sale was further complicated by the sellers being out-of-town, and also I work about thirty miles away.  When dealing with the local agents and insurance companies, I had to either fax information from work or take time off to travel to their office.  With Ian, everything was handled by email or phone and I was usually able to review and complete documents at night in my home and at my leisure.  Everything was first-class and professional.  I highly recommend Ian and First Liberty Financial. "   Gary, Birmingham, AL
 
 "Kristopher was my mortgage provider during my recent purchase of a townhouse. He worked diligently with me to get all my paperwork done and close within a 2 week period. He was quite miraculous if I do say so myself. He was pleasant and very patient with me as we gathered all the necessary documents for my quick closing. I highly recommend him and will use him again in future purchases." Patti D , Birmingham AL
 
"Jeff, thought you would like too know that I'm all settled in my new place. Just want to say thank you for all the hard work and time you put into making it possible for me to become a Homeowner. I have to admit that when you said there was a silver lining I didn't even see a cloud. Thank You For Everything." Ted D , Nashville TN
 
"You have made this process of buying a new home so much easier and more affordable than it could have been for us!! We will recommend you and First Liberty to our friends, especially our former neighbors! I wish you and your family the very best and please let me know if I can do anything to help! Thank You!! " David F., Frankfort, KY
 
Nathan, My experience with First Liberty was so wonderful that it made buying my house so easy.  I was able to get a super low interest rate and I was ready to close on the house within 2 weeks.  You were very understanding of my needs and timelines as well.  I will definitely use your company again!   --Stephanie
 
" This is our first home and has been a stressful time but also a very exciting and happy period in our lives. From the beginning to the end, Jeff has treated us with such respect and kindness. He never changed his attitude. He made us feel comfortable and let us know through his actions that he was with us every step of the way. That was very important to us because it appears in today's world, the words of individuals do not always match up with their actions. A person's action will always let you know if they are true in heart. Jeff called us every day keeping us up to date of the process of buying our home and at times would call several times a day to see how we were doing (mentally). Those times that I was scared, he always had words of encouragement. I always felt better after hanging up the phone. Jeff was always there to answer our questions and explain the process in detail even when we asked the same questions repeatedly. Believe me, I asked questions and usually the same ones several times. He made himself available to us even if it was 12:00 midnight. I truly believe there came a point in our relationship with Jeff that my husband and I viewed him just like a family member or close friend. My family now has a beautiful home with a big yard for my son to play in." Evensville, TN - Angela P
 
"Kris helped me buy my first home. I had some problems with my previous lender and I sent out the terms I wanted in a loan to the different major loan providers. Kris was able to meet my terms and was willing to answer my questions every step of the way. We had a fast time table on this and he was able to deliver and help tie together all the other pieces involved in buying a home. At the time of closing there were no unsuspected surprises because of his thorough work and good communication." Stephen S Fairview, TN
" I just wanted to take this opportunity to tell you that my wife and I were very impressed with the dedication and work my loan officer exhibited through out the mortgage process. Please thank himl for all of the extra hours he put in to allow us to close on our home within the time frame that we needed. "
Sean C. , Birmingham, AL.
 
" I just wanted to take this time to commend your company and especially your staff for the excellent service that my wife and I received with the recent purchase of a new home. I contacted John and was immediately impressed with his professionalism, knowledge of the local housing market, and customer service skills.After speaking with 6-7 other lenders and reviewing their offers, which on paper were fairly similar, my wife and I decided to go with John and your company for our mortgage. I cannot begin to tell you have extremely smooth and pleasant that both he and your company made the process of buying a home to be. John was exceedingly thorough right from the start, always took the time to explain and update me with each process, and left me very assured through the entire transaction. Again I just cannot thank you, John, and your entire company for the extraordinary customer service and satisfaction that my family and I received. We will be recommending you to all of our friends and business associates. " Joel A. S , Austin, TX

"My wife and I would like to take a moment to thank Jeff , and First LibertyFinancial for helping and assisting us to make a dream come true. On October 28, 2007 we closed on our first home, not to mention on time and with no delays. This experience could not have been possible with out the constant attention by Jeff. Personally, my wife and I started with no education on how to buy a home, and no idea on how to look for a mortgage company. Obviously there is a lot of competition in the market these days. Coming from a customer based business in the airlines, I know it's hard work to stay afloat in today's trying economy. From the first call to the finalcall, Jeff was a trusting voice to hear on the other end of cell phone. From our real-estate broker, title company, and even the sellers broker, they were the first to tell us that "working with Jeff was absolutely great"! This was all before the papers were even singed! He did a great job." Antonio F - Palm Harbo, FL
 
"Your employee was not only a very nice man but very helpful and knowledgable. In a time when everything seem to be going wrong he hung in and pushed forward. He was very truthful, not pushy, not forceful or demanding. This was one of the main reasons I decided to stick with First Liberty. He made himself available to me 24 hours a day, by email and cell phone. When I asked a question, he sent me all the information he could find on every loan and mortgage item. I cannot tell you what that meant to me; to find someone that was not only kind but very professional. He kept me informed every step of the way and when we went to closing it was as easy as pie. When I tell my friends how easy my closing was and the fact that all paper work went in smoothly they do not believe me. The nightmares they had at closing are unbelievable. In the future I will recommend John without a second thought and would not hesitate to recommend First Liberty." Desiree D. Katy - TX
 
"Scott was outstanding. The whole process was so smooth I could not believe it. When he said he would call me at 3:00pm, the phone was ringing at 2:59pm. I was very impressed" Jason L. - Fairfield, AL
 
"Scott, Thank You so much for helping us through this home purchasing ordeal! You were ABSOULTUELY GREAT! Completely up front about everything and I feel that you made the process very easy for us. I Sincerely Thank You. I will definitely recommend you to anyone that may seek a home in the future." Thanks Again, Tamijka

" I really wanted to pass on a lot of thanks to First Liberty for all of your help in my family's first home purchase. Troy was the representative that walked me through the process every step of the way, and his assistance and guidance proved priceless. Troy went the extra steps to help me through the learning process and the obstacles along the way, making all the difference in the world. He made himself available at all times when I had questions, even when his wife had a fall and had to be taken to the hospital. This has been a great experience and I have already recommended First Liberty and Troy to all of my family and friends for their future considerations. Thank you again!" Shauna E - Louisville KY

"Ian, Thank you so much for all the work that you have done to get Jeff and I into our new home. As you know, I am in sales and when someone works as hard you and provides outstanding customer service, I believe in letting them know. From the beginning you have been very helpful, friendly, professional, but most of all very respectful of my time. From the time we contacted Lending Tree, I was bombarded with sales calls. Some vendors called 4 - 5 times a day. You were so understanding with the fact that I have a job and that my time was valuable as well, that was one of the things that made you stand out in the crowd. Being that I am a first time home buyer, you explained the process so well that I was relaxed enough to let you do your job and not worry the whole time. Not only did your customer service stand out but you gave us the best interest rate and you found a loan that worked well for us. I will be recommending you to everyone I know that is looking for a home loan. Ian, thanks for making this process so easy for us. Once again, thanks for all your hard work and thanks for helping us realize a dream! "
Suellen A - Birmingham, AL

"Todd. Thank you so much for AMAZING customer service. You went above and beyond the call of duty, so to speak. I couldn't have asked for better service. At this time, I don't know of anyone who is in the market to buy or refinance their home, but I can guarantee you that the first person I hear of who is will DEFINITELY be referred to you! Once again, thank you so very much for a great job and helping us emmensely in achieving something so huge! My only hope is that you'll still be around when we get ready to refinance in a few years ." Rachel W - Parrish AL

" Thank you so much, Ian. I really enjoyed working with you and First Liberty. You were always extremely responsive to my calls and emails, no matter how frequent or what time of the day it was. You were also very encouraging and reassuring when I was nervous about whether or not the loan would go through. I cannot imagine a better experience working with anyone on something this important and this huge. I will gladly and enthusiastically refer you and First Liberty to anyone I know who is need of those types of services. Thanks again for everything!" Cindy L - Birmingham AL

" I would like to take this opportunity to say thank you Matt for your service during our home purchase. It was my families' first home purchase and I kept waiting for everything to fall apart like it does on television and the stories you hear, but you and the other good people at First Liberty always assured me that everything was going as it should. Matt, I appreciate the attitude that you exhibited and the quick response to any questions that I, or my realtor had. I would definitely use First Liberty again and would recommend them and you specifically to anyone that I know who is in the market for a home loan. " Jeremy C - Prattville, AL

"I just want to thank you from me and my wife for helping us finance our first home. I can't tell you how much we appreciate your consistent effort in walking me along the rigorous process of obtaining a mortgage. You definitely have convinced me that, through searching for a lender , that not only has experience and knowledge in mortgages, but showed me that there is someone out there with integrity to be honest and genuine in providing me and my wife with the best service possible. " James J- Apollo Beach, FL

" Troy was able to overcome many obstacles that we presented to get us into our first home. He could have told us that buying the house that we wanted wasn't possible at several instances during the buying process; however, he always came up with a solid solution and now we will be closing on the house this evening. Since this was our first house, both my husband and I had many questions that Troy was always available to answer. Choosing First Liberty Financial was definitely a wise decision. I'll definitely pass the word around to all friends and family who are looking into purchasing a house to look into First Liberty Financial as their lender-specifically to contact Troy Hilpp. " Tara H - Louisville KY

" I recently purchased a house in Knoxville, TN, with a loan I obtained through First Liberty. Jeff was the agent with whom I dealt. Jeff was extremely professional, courteous and, above all, honest with me. My general experience with people offering to "help" me obtain a loan was depressing and frustrating and discourageing. Jeff, however, never steered me in the wrong direction. He didn't make promises he couldn't keep or put down other lenders in order to make himself seem more agreeable. He was simply up-front and efficient. I will recommend Jeff whenever I get the chance. Also, my realtor, was just as impressed. I feel sure she'll send some business Jeff's way. Jeff does your organization proud." Theresa S , Knoxville TN

"Beverly, Clif and I want to thank you....thank you, so very much for al lthat you went through to help us to close this loan. You went way above and beyond to make this work and it is so appreciated. We would most definitely recommend you to anyone we know that is in need of a mortgage. Thanks again" Diane A, Birmingham AL

"Scott,I've been in the new house about a month now, unpacked the last box and finally have the time to THANK YOU for making this possible.
While it's true there are other loan officers out there, I can't imagine that there is anyone more professional or friendly than you. You honestly
made the process of getting a home loan painless and even enjoyable. The way you streamlined the paperwork and required only the essential documents necessary, really made it easy to provide what was needed.And the whole thing only took THREE weeks. Amazing. You kept me informed at all times and overall, it was just a great experience. I will be telling my friends, family and whoever else I meet that may need a home loan, to contact you for
great service. Thanks a million" Kim T, Daphine, AL

"Our loan officer did an excellent job of helping us find the right loan and pushing it through for a timely closing. This was our first house and he was very helpful when we had questions, and was able to explain the loan process in a way that made sense. " Daniel A - Lexington KY

"Scott was the loan officer. He was exceptionally friendly and extraordinarily professional in getting everything accomplished. " Kimberly T, Daphne AL
"Our lender took the "under promise and over deliver" approach; and that is exactly what he did. I cannot say enough nice things about Dave ."
Amber B, Indianapolis IN
 
"My lender was a complete joy to work with. The overall process was extremely easy and stressfree. I appreciate their help so much." David J, Georgetown KY
 
"I would just like to compliment on the outstanding service that . Dougs, gave my wife and i. He is a true professional and i really enjoyed doing business with First Liberty." Seth J, Augusta GA
 
"I highly reccommend First Liberty Financial for anyone who wants to purchase a home with no hassle and great service! " Allie H, Margate FL
"He was "Johnny-on-the-Spot." Very responsive! " Alisa Y, Frankfort KY
"I am a first time homebuyer so I really didn't know what to expect, but the lender was understanding of all my questions and responsive to all telephone calles. " Tamara J, Birmingham AL

"Scott, Words cannot express my gratitude to you for making my first home-buying experience such a positive one. Before I started the process I heard stories from others about their experiences that were not so encouraging, but from day one you made everything so easy. Thank you for going above and beyond, answering all my questions, gathering information and making me feel so comfortable during it all. You were always so professional yet personable. I would not hesitate to refer family or friends to you. From the Realtor referral, a God send by the way, to a home I love, I say thank you." Townley N. - Birmingham, AL

" I just wanted to tell you about my experience with First Liberty. They helped me purchase my new home. When I had a question my loan officer was always there to answer no matter what time of day it was. I felt very comfortable taking his advice. He was very informative and friendly. If I had to do it all over again I would definitely use First Liberty ," Laura F - Indianapolis, IN

"Tamika was better than good…she was excellent!. I was frustrated with another lender and as my first home purchase, I was ready to call the whole thing off. Tamika called me to check in with me, and was patient and stepped me through the process. I just wish she could have helped me unpack!!!. Thank you First Liberty and Tamika!" Erica D. - Birmingham, AL

"Jennifer, I want to send this email to sincerely thank you for all of your help in walking me through the process of buying my first house! You were super helpful in making sure that I not only understood what was happening and what steps we were taking in the process of purchasing the house but you also gave me the complete sense of cofidence in that everything was being taken care of properly. I also felt that your intentions were to get me the best deal and that you represented me. The reason that I went with First Liberty is solely because you made me feel like you were representing me rather than just trying to sell me something. I plan to not only reccommend your services to anyone that I know who may be purchasing a house in the future but also when my husband and I take any future loans either on our current house or someday if we move. Thanks for everything." Kendra H.

"This was the best experience ever. I have already recommended First Liberty to several people. I will continue to do so and if we refinance or purchase again, I will go there first." CYNTHIA K - LAKE MAY FL
"My loan officer was extremely patient, clear and HONEST with me explaining every step in the loan process. He made the process very easy and was great at communicating all information. I will enthusiastically recommend First Liberty to friends looking for a mortgage!" LAIRD B - LARGO FL
 
Nathan,
We gave your name and number to our son in New Jersey, he is looking to refinance their home too. Thanks for everything,RoseMarie

"First Liberty was a great help to me a first time homebuyer. They explained everything in detail and efficiently. I could not have gotten a better lender. I could not say enough about how he helped me." ERNEST C.- BOYTON BEACH FL

"Debra was wonderful, absolutely wonderful! She was responsive to our needs and did everything we could have asked for." Mary M. - Moulton, AL

"Angela did a great job. She responded to us quickly. We sent her lots of questions via. Email and received responses back within minutes. I would recommend her. Everything was great." Kevin D. - Jefferson, AL

"The process went as smooth as could be..it was outstanding and Matt was outstanding. He did everything above and beyond what he had to and we were truly impressed. He really went the extra mile. We have friends buying a house in the next few weeks, and we have already recommended Matt. You have an outstanding establishment, and Matt is one of the best." Justin N. - Tuscaloosa, AL

"We wanted to express our appreciation in processing our "VA" Mortgage. I know it was very difficult being stuck in the middle of the process, but your professional disposition and consistent follow up made this difficult situation more palatable. The builder also remarked positively on your professional character." Gary C. - Birmingham, AL

"Overall I was very very pleased. This was our first home purchase and I was just amazed at how smoothly everything went. Scott was very helpful and responsive. We were very pleased" Benjamin S. Shelby, AL

"Jeff was phenomenal; he could not been any better. He bent over backward for us, and we appreciate it" Christopher W. - Clarksville, TN

"Matt was a dream!. He kept us updated throughout the process, up to the minute. He told us exactly what was going to happen, and when. The figures he quoted were exactly what was delivered. There were no surprises. It has been a wonderful, uneventful experience. Thanks to Matt and First Liberty. Thank you very much." June K. - Louisville, KY

"Matt was great to work with. He worked really hard to get done what he said he would do. We were so pleased with Matt and First Liberty. I have referred my daughter to him for their new home purchase" Donna A. Henderson, TN

"Jeff did a fantastic job for us. He was really unbelievable. Our realtor had worked with him in the past and told us in advance he was the best. I can't say enough great things about our experience. Thank you…" Christopher M. , Nashville, TN

" It went great. Tom was a lot of help. He was very polite, always returned my calls promptly, was eager to get us the answers we needed and to reassure us through the process" Wendy M. McCalla, AL

"Jeff was outstanding! Very genuine from the beginning. I went through Lendingtree and was flooded with Lenders. He was the first one that came across as someone I could trust. Most sincere. Most importantly, he did what everyone, including the realtors said could not be done… a VA loan in 14 days. Whenever I called your office late at night, he was there." Scott W. - Huntsville, AL

"Debra did a great job. The loan was alittle tough, but she worked it out. She even smoothed things out with some issues we had with my realtor. I highly recommend her" Ernest R - Memphis TN

"Shawn is a Rock Star!, What a great guy. He made the process a smooth as it could be, and was always accessible. He is in the right place, because he does a great job!" Corey E. - Birmingham, AL

"Tom did a great job. He really went above and beyond to make it go through. He is a pleasure to work with. He did a great job!" Tammy L - Chattanooga, TN

" Debra did an excellent job. She was prompt and got everything through smoothly" Michael M. - Tuscaloosa, AL

"This is the fourth home we have purchased and this was by far the smoothest. Every day Matt kept me up to date. With my past lenders I used to beg for information. Matt kept me informed. I highly recommend Matt and First Liberty!" Landon S. - Garrard, KY

"This loan was a major ordeal and Scott had to do a lot for us. He made it a pleasant experience. Whatever you are paying him is not enough." Joe W. - Rainbow City, AL

"Walter was wonderful. He really went out of his way to help us throughout the process. Great job!" Laura L. Campbell, KY

"Charles was great. He stayed on top of everything ..got things done before they were needed, and made the process a whole lot easier than we thought it would be. Very easy process!" Nathan F. - Louisville, KY

"I manage sales people, and I would hire Tom in a heartbeat! Tom was excellent. He is sincere, always had a backup plan. I have passed his number on to a few of my friends. I would strongly recommend him. He is on top of his game!" Donnie S. - Lexington, KY

"Walt was awesome…. Did a lot of leg work for us…presented many different options" Bryan O - Montgomery, AL

"Very smooth process…he was fabulous" Elizabeth G. - Indianapolis IN

"Jeff did a great job! Ran around in circles for me… overall a very good experience" Bob M. - Nashville, TN

"this was easier than buying a car, Tom made himself available after hours and weekends..They don't get better than Tom, I could not have asked for better. Fantastic, helpful, available at all times..I would definitely come back to First Liberty again in the future... Was very happy. We were in a situation that we had to be out of our home. They helped us very much getting us in our home. Very helpful through the whole process. " John S. - Bloomington, IN

"thank-you once again for EVERYTHING you've done and all of your hard work!!! I greatly appreciate it!! You have been such a God send to us!! I had spoken w/three other loan officers and am sooooooo very glad that I had chosen you!! YOU are truly a credit to your profession and your customers!! Not everyone takes such pride in their work as you and for that I am ever so grateful! Keep on doing exactly what you're doing and being yourself " Nancy H. - Cadiz, KY

"I know were not all the way done with this, but I wanted to thank you again for everything you have done. My wife and I have been wanting a house for awhile, but it seemed like an unreal dream at this time. Thanks to you we are in the process of getting a home. We never believed it would get this far, and now it is almost done. You will never know how much we truly appreciate everything you have done." Thank you, Daniel - Birmingham, AL

"I wanted to commend Kris on his expertise and support I received while trying to secure a home loan. He was on top of things from the get go and took all worries away. He worked around my schedule which resulted in no down time at work. It is a rarity to find someone like him in today's compatible society. I truly appreciate him as well as your company and will not hesitate to recommend First Liberty Financial Mortgage to all my friends and family. " Beverly M - Louisville, KY

"Wonderful..Scott was very helpful. It was my first home purchase and he took the time to take me through the process and really educate me. He helped me all the way through and kept me up to date. He was very responsive. I would recommend him to my family and friends." Jeff H. - Alabaster AL

"We are in the process of buying our first home Florida. Rob has been our Mortgage Broker since August. I cannot say enough about him. I used the Lending Tree Score Card to choose a broker and after I filled out my first application and received a barrage of calls from over 10 different lenders, Rob was one of the first to contact us. He always takes time to answer my questions and help me understand. Rob has done so much for us. Thank you for directing me to a superb man that cares about his clients and continues to help us almost daily. " Lisa G - West Palm Beach, FL

"Jeff…Just wanted to say thanks again for an excellent job. I appreciate you taking the time to answer all of our questions and concerns. We were in unknown territory with this being our first home purchase. You and First Liberty truly made this a fast, painless process. My realtor said that you were the best lending agent she had ever worked with (I think that's a pretty big compliment). The Title Agent was very complimentary of First Liberty as well. Thank you for all of your help and we will definitely recommend you in the future. We could not have received better treatment and service." Jonathan G - Nashville, TN

"Thanks" for all of your help. You have made a dream come true for us. When other banks said no, you made it work and got us just what we needed. Thank you for being so patient and kind to me. When we get all settled in our new home, we will be contacting you again to see about re-financing our home that we are renting out. And a few years from now when it is time to upgrade again, you will be the first person I call." Steve W. - Louisville KY

"Matt was fantastic. He was definitely a 10 out of 10! I would highly recommend him. He must have received 5 calls a day from me before my closing, but answered all my questions whenever I called. My rate was exactly as quoted, my closing costs were exactly as quoted, and we closed right on time. I have already referred my friends to him!" Samatha H - Ft Lauderdale FL

"Our loan officer, Brad has been amazing to work with. He initially proved himself qualified and genuinely sincere, hence earning my business. It was only after making the initial decision to use First Liberty as our lender that we found out just how hard Brad would work to ensure we stayed abreast during the entire process. It is his diligent work ethic and complete honesty as to time frames and reasonable expectations that have ensured a peaceful process.
Both First Liberty and your loan officer Brad will always come highly recommended by us." Thomas A. - Louisville, KY

"Thank you very much. It was truly a pleasure doing business with you guys. This was one of the easiest closings I've ever dealt with!!!!!" Michelle B. - San Antonio TX

"If I ever have anyone that needs to finance a home I will refer them to you as I have been through this process before and did not receive the near the customer service that I have received with you. I really appreciate all of the assistance that you have provided me and my family. I wish you all the best." Stephanie M - San Antonio TX

"Debra, What can I say? "Thank you" just isn't enough for everything you have done. I feel so fortunate to have been able to work with you - actually, you did all of the work! Everything was so easy and surprisingly stress-free, which is so wonderful because I am going through a difficult time in my life and did not need any more worries. Having a new home for my boys and myself (that is OURS!!!) is the greatest thing that could have happened to us. I will pass on your name to everyone I know now and in the future. Thanks again!!!" Amy N. - Birmingham, AL

" I just wanted to let you know that I just went through a loan experience with your company First Liberty Financial. Matt r was the lender that I worked with. I wanted you to know that you should be proud to have Matt Miller as an employee. Matt made every effort to get the right loan for me and did so. Matt made me feel like an important person every time I spoke to him. Now days you don't see this type of person in the work force. I appreciate working with Matt and he has done a first class job. If I could have had 20 different lenders to choose from I could not have made a better choice than working with Matt. I hope getting this information means as much to you as it does for me to be able to send it. If I ever need anything else in life you can rest assured I will contact Matt ." Charles J - Louisville KY

" I just wanted to let you what a great job your loan officer did with arranging the financing of my new home. I was impressed by his availability, responsiveness throughout the loan process. It was a true pleasure dealing with First Liberty during such a stressfull time. If i know of anyone re financing or buying a home for the first time i will with confidence refer them to you. I encourage you to share my positive experience with others as i have. I cant tell how much my husband and i appreciated his expertise an professionalism. " Angelita C - Greenacres, Florida

" Jeremy, My fiancee and I just wanted to say thank you so much for all you have done for us. We finally are settled in our new home and we are so happy to have decided to pick you and your company to help us get our loan for our new home. If it wasn't for you we probably would still be looking for another company. When I spoke to you for the first time I have to say I did want to speak to the other mortgage companies but once I did that the most sincere stood out of all. That was you Jeremy and you will just never know how greatful we are to have had the opportunity to have you do all that you have done for us. So you may ask would I refer you to other people I know to purchase a home and of course my answer to you would be definetely. Once again Jeremy thank you very much for your help we really appreciate it. " Melissa R. -Tampa FL

" Linda, Thank you for your commitment to getting things done. You (and the folks at Liberty Title) made some supreme efforts to get this transaction closed last Friday. It is very rare in today's fast and frenzied work place to find anyone who will make a personal sacrifice to help someone else. There is, generally, a lack of caring in today's business activities regarding the human being being served, but you and your "people" certainly demonstrate that is not the case in your organization. Your dilligence, knowledge and commitment to quality customer service is appreciated beyond what can be expressed. Thank you again for all you do." Cheryl S.- New Albany IN

"This was the best experience ever. I have already recommended you to several people. I will continue to do so and if we refinance or purchase again, I will go there first." CYNTHIA K - LAKE MAY FL
 
"My loan officer was extremely patient, clear and HONEST with me explaining every step in the loan process. He made the process very easy and was great at communicating all information. I will enthusiastically recommend First Liberty to friends looking for a mortgage!" LAIRD B - LARGO FL
 
"Scott.. First of all I wanted to email you and let you know how grateful I am for you just being you. I asked you to be honest and upfront with me and you were through the entire process. Not only were you just my lender but you showed a greatness by just giving me the extra boost of confidence that everything would be alright. You were open and not out for just “commission” and telling me anything to get me to sign. You don’t know how much that means to me and how deeply appreciative I am. Again thanks and as I meet people, I will definitely keep you in mind for those looking to finance their dream home. You are truly a blessing. God Bless and Thanks" LaSonya P, Birmingham AL
 
"Thank you so much of thinking of me. The closing did go off well! Thank you for your earnestness and concern during the the process and for contributing to the successful conclusion." Melody G. - Lexington, KY
 
 
 

Good Morning Ian,

I am still in shock and can't believe this is real!! You are amazing and I thank you so much!! I will send anyone I know your way!!

Thanks again,

     Billie


 
 
 
 

 

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